
Refund policy
This statement was last updated on 27th February 2025.
At MyBusinessPal, we are committed to providing high-quality digital marketing services tailored to your business needs. As our services are primarily digital and delivered promptly after purchase, we operate a no-refund policy once work has commenced.
Eligibility for Refunds
You may be eligible for a full or partial refund if:
-
You cancel within 24 hours of placing your order and no work has started.
-
There has been a duplicate payment or technical billing error.
Non-Refundable Circumstances
We do not offer refunds for:
-
Change of mind after work has begun.
-
Delays caused by lack of client input or communication.
-
Completed digital services (e.g. SEO setup, website build, social media content).
-
How to Request a Refund
To request a refund, please contact us at support@mybusinesspal.online within 24 hours of your purchase. Include your name, order details, and reason for the request. We will respond within 2 business days.